The 30-second pitch
The most expensive thing about an AirCover damage claim isn’t the damage — it’s filing wrong, missing the 14-day window, or sending an evidence packet that gets you the “we couldn’t approve this” reply.
This workbook tracks every claim from incident to payout, runs the 14-day countdown for you, and surfaces the 12 evidence items AirCover wants. Plus the calm-tone messages tested across hundreds of claims.
Who it’s for
- Hosts who’ve had a claim rejected and aren’t sure why
- Operators with 3+ properties — claim volume goes up; tracking becomes table stakes
- Anyone whose damage-claim process currently lives in Apple Notes
Math that earns the price
Average approved AirCover claim is $400–$2,500. A claim rejected on a process technicality (late file, missing photos, vague rule reference) costs you the full damage. Workbook costs $17. Pays for itself the first time the 14-day countdown catches a claim you’d otherwise miss.
Related
- Insurance Claim Log
- The House Rules Builder
- Insurance Policy Tracker
- The Turnover Checklist
- Maintenance Log + Vendor CRM
What's inside
- Claim Log — date, property, guest, item, severity, AirCover threshold, expected payout. Tracks every claim from incident to payout.
- 14-Day Countdown — AirCover requires filing within 14 days. Workbook auto-flags every claim's remaining time. Red at 3 days.
- 12-Item Evidence Checklist — what AirCover wants in every claim packet: dated photos before/after, repair quotes, host-noted timeline, communication thread.
- Communication Template Pack — calm-tone messages for: 'I think something happened during your stay', 'I'm submitting an AirCover claim', 'AirCover has approved'. Tested across 100+ claims.
- Repair-quote contact list — local handyman, appliance repair, mattress replacement vendors. Auto-pulls into the evidence packet.
- Settings — properties, AirCover deductible per property (most are $0), state-specific damage limits.
FAQ
- Does this guarantee my AirCover claim is approved?
- No tool can do that. What this does is give you the evidence packet AirCover actually wants, filed within the 14-day window. Approval rates correlate with packet quality.
- When does the 14-day clock start?
- AirCover's clock starts at next guest's check-in OR 14 days after damage was discovered — whichever is earlier. The workbook walks you through which trigger applies.
- Excel or Google Sheets?
- Both. The countdown formulas and conditional flags work natively in either.
- Does it integrate with OPS-001 Turnover Checklist?
- Yes. The damage-check tab in OPS-001 surfaces 12 high-risk items; matched flags trigger a new row in OPS-002's Claim Log.
- What's your refund policy?
- 14 days, no questions. Email hello@thestrledger.com.
Get the workbook
Format: Excel .xlsx + how-to PDF. Excel 2016+, Excel 365, Google Sheets compatible. Instant download after checkout. 14-day refund, no questions. Lifetime updates within v1.