The STR Ledger.
The Welcome Book cover

GST-001 · Guest Experience

The Welcome Book.

Editable 9-section welcome book. Print, frame, QR. Built for Airbnb and VRBO hosts who run a real business.

The 30-second pitch

Guests don’t read your 8-paragraph Airbnb message. They scan the welcome book when they walk in the door, because it’s right there on the kitchen counter.

This template is a 9-section workbook — Wi-Fi and arrival, kitchen quirks, trash day, local picks, emergencies, departure — sized so each section fits one printed page. Edit once per property. Print, frame, or QR.

Who it’s for

  • Hosts emailing the same Google Doc over and over (and watching it get ignored)
  • Operators with one to ten properties who want a single editable source
  • Anyone who’s tired of seeing “What’s the Wi-Fi password?” in the chat at 11pm

Math that earns the price

One avoided “where’s the trash” message saves 2 minutes. A welcome book that catches half your repeat questions saves ~30 messages per booking. At 60 bookings a year, that’s 15 hours back. Workbook costs $17.

What's inside

  • Cover + property hero — branded title page with QR to digital edition.
  • House intro — 'About this place' personal copy, slot for owner name/photo.
  • Wi-Fi + arrival — network name, password, parking, garage code, door logic. Big-type readable.
  • House rules — pulls from GST-002 House Rules Builder output (or stands alone).
  • Kitchen + appliances — coffee maker quirks, oven knob direction, the temperamental dishwasher.
  • Trash + recycling — pickup day, where bins live, what counts as recycling locally.
  • Local picks — 6 restaurants, 3 coffee spots, 1 emergency grocery, 1 'kid-friendly stop'.
  • Emergency + house manual — power-out steps, water-shutoff, first-aid kit location.
  • Departure — checkout time, towels-and-trash policy, key-return logic, review nudge.

FAQ

Excel or Google Sheets?
Both. Edit in Excel; opens in Google Sheets with full formatting preserved. Print to PDF when ready.
Can I QR-link to it instead of printing?
Yes. Page 1 has a QR slot — host the printed PDF or a private link, drop the QR there, frame it on the wall.
Does it work for VRBO + Booking.com listings too?
Yes. The book is platform-agnostic — sections cover what guests need regardless of where they booked.
How is this different from a free Notion template?
It's a single editable file you print and leave on the counter. No app, no signup, no guest typing a URL while their phone hits 1% battery.
What's your refund policy?
14 days, no questions. Email hello@thestrledger.com.

Get the workbook

Format: Excel .xlsx + how-to PDF. Excel 2016+, Excel 365, Google Sheets compatible. Instant download after checkout. 14-day refund, no questions. Lifetime updates within v1.

Built by The STR Ledger. Excel templates and PDFs for short-term rental finance.

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